We will be operating our Winter hours of 10am – 4pm, Wednesday – Sunday from 1st February – 31st March. The park will be open fully for the season with all activities running on 1st April.
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AquaVenture FAQs
No. Park Admission must be booked as well as AquaVenture. Park Admission allows you to park, access all of the park, go to the beach and swim, plus access to the outdoor children’s play facilities and children’s water play area. Please book online in advance to avoid any disappointment.
Yes, you must be able to swim 50m unaided with a buoyancy aid on and be confident in the water. Young children must swim own their own as you have to swim to AquaVenture to gain access.
No trainers or hard soled shoes are allowed such as rock pooling shoes. Barefoot is standard. We do have grippy socks available to buy – £3.00 a pair from the AquaVenture shop.
We advise you to arrive on site at least an hour before your session and it is essential to check-in at the AquaVenture Reception on the North Lake (this is NOT the main park reception) at least 30 minutes before your booked session. This gives you time to check in, get changed, get your wet suit (if booked) and be briefed. Our safety brief takes place quarter past the hour and you must be changed, in your buoyancy aid and ready to receive the briefing at that time.
If the water temp is below 15 degrees centigrade, wetsuits will be mandatory. We will have water temperature information on arrival. If you have your own wetsuit you are welcome to bring it along, otherwise we have them available to hire on arrival subject to availability at £7 full length or £6 shortie per wetsuit.
We strongly advise not to participate if you are pregnant.
- Yes, all jewellery must be removed before you enter the park, including all removable ear-rings.
- It is strongly advised not to wear your spectacles on AquaVenture, prescription goggles are a good alternative. If you have to wear your glasses, this is done entirely at your own risk, as there is a high chance of losing them or damaging them.
- Swimming goggles are permitted.
No, sorry, we do not allow equipment like this as it could damage the inflatables.
You do have to be able to pull yourself up out of the water and it can be tiring. You don’t have to be very fit to take part, however it is a very active sport.
Yes, but we ask that you do not bring glass bottles or containers. Please note we have the Lakeside Café and the Beach Shack that serve excellent food and drinks and on busy days.
For children aged 6—10 years, an adult must accompany them on AquaVenture. The ratio of an adult accompanying children is no more than 1:3. For ages between 11 and 15 an adult must complete the disclaimer on behalf of the child but does not have to go on AquaVenture with them – the adult must be 18+ to give consent and must be on site.
Yes, the aqua park is fun and challenging to both adults and children. There are parts of AquaVenture that the adults will find challenging and other parts the children will. It is great fun for everyone and a perfect family activity.
Well……you are going to get wet anyway! So, it all still carries on in the rain. We may have to stop AquaVenture in a storm. It is good fun in the rain. We have wetsuits available to hire on arrival, subject to availability.
If we have a storm overhead then we will pause and resume once the storm has passed. Then your time will continue as normal. This does mean we may have to delay later sessions if this does occur.
Yes you can leave before the hour is up, however you cannot return to AquaVenture once you have left the area.
Unfortunately, we cannot guarantee to get you onto AquaVenture if you miss your session. We will try our best to help you and if there’s space accommodate you later, but we cannot be held responsible for traffic. Leave plenty of time for your journey. We cannot offer refunds if you miss your session.
Yes you can, you just need to add an hour onto your booking, and make us aware on arrival you have more than 1 hour booked. Please note it is quite tiring and normally 1 hour is enough for the average person.
We have small keyed lockers for basic possessions; car keys/ mobile phones etc but they are not very big. We advise not to bring any valuables to AquaVenture or to leave them with someone that has come with you or locked in your car.
Sorry, unfortunately there are not any concession rates. We do offer discount on exclusive use bookings and group bookings of 20+, please email via the Contact Us enquiry form for further information.
- Yes, there are changing rooms, split into male and female but they are basic and at present there aren’t any showers.
- Yes there are toilets on site, located at the main entrance and the far end of the beach. Please note, there are no toilets located at the AquaVenture.
